Open everything. Is finance finally growing up?
It started with open banking… but what does it really mean? Open banking enables customers to share their personal data with other external trusted organisations that can provide innovative apps and...
View ArticleDo banks need to provide better clarity and support to their customers whilst...
Following the release of GFT’s latest Banking Disruption Index, Richard Kalas examines if consumers are happy with their banking fees when spending abroad and what improvements could be made in this...
View ArticleTime for banks to provide better clarity to their customers whilst abroad
In the second part of his latest blog, Richard Kalas looks at how banks can improve their offerings for customers travelling abroad, following the release of GFT’s latest Banking Disruption Index....
View ArticleBuilding an Open Banking marketplace for innovation
Bank Leumi saw Open Banking as the start of a revolution in how banks develop products, create customer value and collaborate. To seize this opportunity it launched FinTeka, a company that delivers...
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Critical year ahead for Open Banking in Canada
Regulation, accreditation, security all high on agenda at recent Open Banking Expo in Toronto The Open Banking Expo returned to Toronto recently for its fifth edition. 500+ attendees discussed the...
View ArticleDigital Banking Customer Survey 2023
Banks can better support customers, increase loyalty and drive growth with GFT’s digital transition planning. As we enter the second half of 2023, Banks continue to face important investment decisions...
View ArticleBrits not letting apprehension put them off AI banking
Despite customers’ concern about banks using AI, they still want to make the most of opportunities the technology offers the banking sector, the latest GFT Banking Disruption Index discovers. In this...
View ArticleThe state of security in digital banking
This week saw the launch of the latest GFT Banking Disruption Index, our quarterly survey of consumer sentiment towards digital banking. This time, we focus on security. With the ever-increasing...
View ArticleThe end of transformation? Some popular misperceptions about digitalisation
While speaking with CxO and other transformation leaders, I got the impression that many believe that their bank digital transformation journey has reached its destination. Perhaps, with just a few...
View ArticleNeobanking. What’s next?
The lines are blurring between neobanks and incumbent banks, with both entering the next phase of digital evolution, where there are shared challenges as they vie for market share, customer...
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